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Taptap send comment ça marche3/10/2024 ![]() This error occurs most commonly if you changed your Wi-Fi password or entered it incorrectly during setup. If your Fitbit account is linked to the scale, see Why is my Fitbit scale recognizing me as a guest? The scale can't identify the user who weighed in. ![]() If this error message persists, contact Customer Support. ![]() Be sure the scale is placed on an even surface and weigh yourself again. Remove the batteries for 10 seconds and reinsert them. For troubleshooting steps, see Why won't my Fitbit device sync? Verify that your router is powered on and that Aria is nearby. If you've recently changed your network settings, see How do I reconnect my Fitbit scale to my wireless network? If you're unsure of your Wi-Fi password, see How do I find my Wi-Fi network password and security setting? This error occurs most commonly when the network settings are changed, such as when you set up a new router or change your network name or password. The scale can't communicate with your Wi-Fi network. NO SYNC or Wi-Fi symbol with an “X” (after weigh-in) If you're using an extender, make sure it's on a lower channel than your router.
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